Wednesday, February 14, 2007

Don't Be a Human Paraquat

Speaking of mustaches, you never see politicians wearing facial hair. William Howard Taft was the last US President to have any. He was also the last President to weigh more than 300 pounds. I guess times have changed just a little.

Back then, people still knew what a buggy whip was. They read books. And when they were angry with someone, they'd call them a scalawag or rapscallion. Such abasements could be followed by a strongly worded letter or the challenge of a duel. But certainly, there was no e-mail flame copied to eighteen other people in your company.

I am exactly one e-mail away from closing my inbox. It never fails to shock me at how the immediacy and perceived anonymity of e-mail empowers individuals to be complete and utter @ssholes.

At my job, I receive hundreds of e-mails per day. These range from nettlesome business solicitations to inocuous messages about empty tupperware in the staff lunchroom. But mixed among the meeting requests and deal confirmations are always several abusive messages per day. Some of them are directed toward me (deservedly or not). Others are messages I have been copied on for the purpose of embarassing the target. Worse yet, some of them I have been blind copied on.

I can appreciate how easy it is to be a complete and utter schmuck over e-mail. When you're angry, upset or just being an irrational douchebag, it's easy to sit in your filthy hole and fire off an obnoxious and hate-filled e-mail. And with a couple extra clicks, you can enjoy the cheap rush of copying the recipient's boss, secretary, janitors, ex-officemates and former-employees.

But I've learned that if you just stop for one second, take a breath and look at what you've written, it's quite easy not to be a total shithead. Don't call ex-girlfirends when you're drunk and don't write e-mails when you're angry. And certainly do not copy your insulting rants to others. It only broadcasts what a complete and total jerk you are.

There's a saying that you should never put anything in an e-mail that you wouldn't say to someone's face. Unfortunately, this is not a good rule of thumb. Because when you're sitting behind your vintage 1997 Gateway with 64MB of RAM, it's easy to feel eight feet tall. It's quite possible to picture yourself actually having the spine to say each and every word you're typing to someone's face.

As is the case with so much new technology, there are still few societal mores that keep bad behavior in check -- think cell phones that ring to the tune of "Take Me Out to the Ballgame" or oblivious morons wearing iPods and blocking your way in a store.

I am serioulsy considering an e-mail boycott of one whole week. Messages sent to my inbox would receive an automated response instructing the sender to either call telephonically or correspond via US Postal Service. I kind of want to see what life was like before e-mail. If you wanted to "carbon copy" multiple people, it required multiple envelopes, multiple stamps and multiple paper cuts.

Or maybe instead of closing my inbox, I'll contruct a form e-mail that I bounce back to e-morons. If an incoming message contains criticism, editorializing, bullying, sarcasm, venting, foul language, needless "cc'ing," "bcc'ing" or general shitiness, a boiler-plate response will indicate that such messages will not be returned. A telephone number will be provided should additional communication be desired. Otherwise, please go to hell. Simultaneously, your message will be filed under "@."

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